LifeWatch Project

LifeWatch Services

A frontline crisis and trauma intervention service

“Trauma is an everyday event, natural and widespread.  Trauma impacts victims of ‘ordinary’ events such as traffic accidents, falls, illnesses, sudden losses and abuse as well as ‘extraordinary’ events such as natural disasters, violence, torture, terrorist attacks and war, labor camps and holocausts.”

Our LifeWatch Project is designed to be a frontline crisis and trauma intervention service.  We are able to quickly respond to people in need, at risk or in crisis.  This is done either as a call-out or by intentionally intervening where needed.  Sensitively designed to bring a positive response to terrible scenarios, LifeWatch dispenses possibilities that generate personal wellbeing and interpersonal peace and safety.  Responding with adept skills, down-to-earth common sense, and robust faith, we choose to be there when it matters through:

  on-call, rapid response

  trauma intervention and crisis management

  welfare assessment and referral

  individual safety and security concerns

  inter-relational disputes and dilemmas

  emotional, psychological or spiritual pain

We have earned an humbling acceptance within our city enabling us to engage, face to face, in the many real-life problems that confront anyone, anywhere, anytime.

LifeWatch is now in a position to offer our unique and specialised services to hotels, backpacker hostels, businesses, corporations, special events, official agencies, etc.

LifeWatch Team

Our ‘A-Team’ is called TRUST

Trauma Response Urban Support Team.

We have assembled a unique field trauma intervention team, able to quickly respond to people in need, at risk or in crisis.  We respond either as a call-out or by intentionally intervening where needed.

The Purpose of TRUST is:

Provide a specialised team at the scene of critical incidents to prevent and reduce the impacts of trauma on individuals and communities and to coordinate ongoing connections for the long-term support of those negatively affected by the incident. 

In Disasters

A disaster can take many different forms, and the duration can range from an hourly disruption to days or weeks of ongoing destruction – both natural and man-made – that can impact a community.

     To be there when it matters

In Trauma

After any distressing or life-threatening event, psychological trauma may set in.  Sufferers may develop extreme anxiety, anger, sadness, or PTSD, or they may have ongoing problems with sleep or physical pain, and even relationships or self-esteem.  There are healthy ways of dealing with trauma.

Being there to guide you through the dark places is what LifeWatch is about.

     Seeing hope in dark places

In Crisis

There to support during the crisis, big or small.  And once the crisis has passed, we can provide referrals to health and community services that can provide longer-term care.

     Looking to make life better 


  • Incident Coordination
  • Primary and Secondary Support Interventions for individuals
  • Community Support, Education and Outreach
  • Referrals and Establishment of Support Connections

WHAT?  The mission of TRUST

  • Public Safety in Public Spaces
  • To Be There When We Are Needed
  • Watching Out For You
  • A Safe Space for You
  • Because People Matter

WHEN?  To be there when it matters

  • Referral agencies
  • Will utilises existing resources
  • External and internal training for TRUST
  • Volunteer team members

TRUST - Trauma Response Urban Support Team

“when pain is to be born, a little courage helps more than much knowledge, a little human sympathy more than much courage, and the least tincture of the love of God more than all.” C S Lewis


We know 20% of the population exposed to trauma will develop PTSD or related mental health issues.  That’s enough of a reason, we think.

We also know that early intervention focusing on safety will reduce initial distress, flatten escalating emotions, realign confused thinking, as well as helping gather correct information, and offering practical assistance.  Being there when it matters is not only wise but truly humane.


“The cost of unresolved trauma to society is incalculable. Trauma has been correlated to physical and mental illness; learning disabilities; addictions; deviant or aggressive behaviour; polarisation of belief systems; racial, ethnic and religious intolerance and violence in individuals, in schools and communities, between groups and between nations.

“Trauma is treatable and preventable”

”A critical window of opportunity exists. Debriefing and discussing the events within 72 hours of an incident can help insure that people recover and don’t end up becoming permanent psychological casualties.”


This is where TRUST comes in!